Condo Living Roles & Responsibilities

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Condominiums are communities. Each member has a role to play and responsibilities they must carry out so that the community can thrive. Owners must pay their condo fees, resolve issues collaboratively and expect their boards to carry out their duties in good faith.

A condo board is a group of individuals that are responsible for the governing of the condominium corporation. Boards work with managers and owners to ensure the corporation is being run in compliance with the Condo Act and other applicable legislation. Boards typically meet monthly but could meet more or less frequently depending on the size of the condo and issues it is working on. Not all corporations hire managers to help them carry out day-to-day tasks.

Responsibilities include:

• Tracking the corporation’s financial performance
• Ensuring repairs and maintenance are carried out
• Hiring specialists such as engineers to update the reserve fund study every three years
• Facilitating updates to the corporation’s governing documents, including by getting owner approval when necessary
• Acting honestly and in good faith
• Overseeing managers, if applicable

Anyone joining a board in Ontario must complete the CAO’s mandatory online training within 6 months of starting. Directors should also review our advanced training on key topics.

Buying a condo does not mean just buying a piece of real estate, it also means gaining an interest in the common elements, a place in the condo’s community and responsibilities towards that community.

• Seek election to the board
• Request records from the condo corporation
• Requisition an owner’s meeting to discuss important matters in your community
• Use amenities in accordance with the governing documents
• Request and access condo records
• Add items to owner’s meeting agendas

• Attend and vote at owners’ meetings
• Resolve issues collaboratively
• Review and provide feedback on materials provided by your condo corporation, such as information certificates, financial statements, reserve fund studies and any other communications they send to you

• Abide by the governing documents
• Notify your corporation if you lease your unit
• Repair and maintain your unit in accordance with the Act and governing documents.
• Pay condo fees on time